There is a view link but it errors and won't display?

Problem

Users are presented with a view link, but there are errors when they try to display (or the file will not display).

Solution

  1. The generated view may be corrupted, if the user has the required permissions, they should delete the file and upload again.
  2. If there user does not have permission, they should notify the file owner or collaborator with higher level permissions to delete and upload the file again.
  3. Trying the web browser client instead of a desktop or mobile client may result in the item becoming viewable.