The user does not have a password

Problem

The user does not have a password for Safe Share and wants to generate an account.

Solution

The user will need to request a password from the 'Don't Have a password?' option on the login screen.

  1. The User will need to request a password from the 'Don't Have a password?' option on the login screen (as shown below).
  2. If that is unsuccessful the Organisation Administrator can add an account.


Additional information

Clients are available on:

  • Windows
  • Web
  • OS X
  • iOS
  • Android