How to find Product URL

Problem

The Product URL is a required field when creating a support issue at http://support@covata.com. The URL enables our support staff to identify your Safe Share Service and Organisation. This page explains various ways in which you can find your Product URL.

If you have access to your application

Finding the Product URL in your browser:

  1. Open your preferred browser
  2. Open and login to Safe Share
  3. The Product URL and Organisation Unique ID Number is found in the URL bar on your browser


If you do not have access to your application

Finding the Product URL in your browser:

  1. Open your preferred browser
  2. Attempt to open the Safe Share.
  3. The Product URL is found in the URL bar on your browser