Handling product feedback

Problem

You have receive feedback from a user about an aspect of the product they would like changed, or, a suggestion for a new feature.

Solution

Product feedback is essential to continuously improving safe share for our users.

In accordance with your internal processes, we would appreciate you recording the users feedback including:

  • A short description of their suggestion
  • What Safe Share client they are using (windows, osx, web browser, ios, android)
    • If web browser, what web browser (safari, chrome, firefox, internet explorer)