I moved a file into the Safe Share folder and now I cannot locate an unencrypted file?

Problem

I moved a file into the Safe Share folder and now I cannot locate an unencrypted file?

Solution

This should not happen but if you are ever in this situation check the recycle bin as the application will always send any unencrypted files to the recycle bin if they need to removed from the Safe Share folders. Encrypted files are always deleted permanently (not sent to the recycle bin) since they are always recoverable from the server.