Downloading Files
Encrypted copies of your data are stored in the application. A file owner, or a collaborator with the appropriate permissions may download a decrypted copy of the required file/s.
Web Browser
Download will not be available if the file owner has not provided Download permissions to the collaborator.
To download a decrypted version of a file using the Web application:
- Sign-in to the Web Application
- Right-click on the required file and choose 'Download', or
- Select the required file and choose 'Download' from the toolbar.
Further detail can be found in the User's Guide - Downloading secure content
Windows
Download will not be available if the file owner has not provided Download permissions to the collaborator.
To download a decrypted version of a file using the Windows client:
- Access the Secure folder
- Select the item(s) and drag/copy/move them to a location outside the Secure folder; for example, dragging them to your desktop.
- Alternatively, select and right-click on one or more file(s) and/or folder(s) and choose a Decrypt... option from the pop-up menu
- Select the required file and choose 'Download' from the toolbar.
Further detail can be found in the Windows User's Guide - Accessing secure content